# **END USER LICENSE AGREEMENT**
**Last updated: April 28, 2025**
Voxe Vendo is licensed to You (End-User) by **الاصوات العالية للدعاية والاعلان والتسويق الالكتروني
محدودة المسؤولية شركة خاصة**, doing business as "**Voxe**", located and registered at Al-Yarmook,
Baghdad, Baghdad 10001, Iraq ("Licensor"), for use only under the terms of this License Agreement.
By downloading the Licensed Application from Apple's software distribution platform ("App Store") or
Google's software distribution platform ("Play Store"), and any updates thereto (as permitted by this
License Agreement), You indicate that You agree to be bound by all the terms and conditions of this
License Agreement and that You accept this License Agreement. App Store and Play Store are referred to
collectively in this License Agreement as the "Services."
The parties to this License Agreement acknowledge that the Services are not a party to this License
Agreement and are not bound by any provisions or obligations with regard to the Licensed Application,
including but not limited to warranty, liability, maintenance, and support services. **الاصوات العالية
للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة**, and not the Services, is solely
responsible for the Licensed Application and its content.
This License Agreement does not provide usage rules for the Licensed Application that conflict with the
latest Apple Media Services Terms and Conditions and Google Play Terms of Service ("Usage Rules").
**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة** acknowledges that it
had the opportunity to review the Usage Rules and that this License Agreement does not conflict with
them.
Voxe Vendo, when purchased or downloaded through the Services, is licensed to You for use only under the
terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. Voxe
Vendo is to be used on devices that operate with Apple's operating system ("iOS") or Google's operating
system ("Android").
## **1. THE APPLICATION**
Voxe Vendo ("Licensed Application") is a piece of software created to serve as a smart AI assistant that
engages with clients across social media platforms. It helps businesses and individuals communicate
efficiently by answering queries, providing personalized interactions, and enhancing customer
experiences in real time — customized for iOS and Android mobile devices ("Devices"). It streamlines
customer interactions on social media by utilizing AI-driven conversations, helping businesses manage
inquiries, provide quick responses, and maintain consistent, professional engagement with their
audience, ultimately improving customer satisfaction and saving time.
The Licensed Application is not tailored to comply with industry-specific regulations (such as the
Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management
Act (FISMA), etc.). If your interactions would be subject to such laws, you may not use this Licensed
Application. You may not use the Licensed Application in a way that would violate the Gramm-Leach-Bliley
Act (GLBA).
## **2. SCOPE OF LICENSE**
2.1 You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the
Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage
Rules, with the exception that such Licensed Application may be accessed and used by other accounts
associated with You (End-User, the Purchaser) via Family Sharing or volume purchasing.
2.2 This license will also govern any updates of the Licensed Application provided by Licensor that
replace, repair, and/or supplement the first Licensed Application, unless a separate license is provided
for such update, in which case the terms of that new license will govern.
2.3 You may not share or make the Licensed Application available to third parties (unless to the degree
allowed by the Usage Rules, and with **الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة
المسؤولية شركة خاصة**'s prior written consent), sell, rent, lend, lease or otherwise redistribute the
Licensed Application.
2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine,
create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed
Application, or any part thereof (except with **الاصوات العالية للدعاية والاعلان والتسويق الالكتروني
محدودة المسؤولية شركة خاصة**'s prior written consent).
2.5 You may not copy (excluding when expressly authorized by this license and the Usage Rules) or alter
the Licensed Application or portions thereof. You may create and store copies only on Devices that You
own or control for backup keeping under the terms of this license, the Usage Rules, and any other terms
and conditions that apply to the device or software used. You may not remove any intellectual property
notices. You acknowledge that no unauthorized third parties may gain access to these copies at any time.
If you sell your Devices to a third party, you must remove the Licensed Application from the Devices
before doing so.
2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be
subject to prosecution and damages.
2.7 Licensor reserves the right to modify the terms and conditions of licensing.
2.8 Nothing in this license should be interpreted to restrict third-party terms. When using the Licensed
Application, You must ensure that You comply with applicable third-party terms and conditions.
## **3. TECHNICAL REQUIREMENTS**
3.1 Licensor attempts to keep the Licensed Application updated so that it complies with modified or new
versions of firmware and new hardware. You are not granted rights to claim such an update.
3.2 You acknowledge that it is Your responsibility to confirm and determine that the device on which You
intend to use the Licensed Application satisfies the technical specifications mentioned above.
3.3 Licensor reserves the right to modify the technical specifications as it sees appropriate at any
time.
## **4. MAINTENANCE AND SUPPORT**
4.1 The Licensor is solely responsible for providing any maintenance and support services for this
Licensed Application. You can reach the Licensor at the email address listed in the App Store or Play
Store Overview for this Licensed Application.
4.2 The Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة**)
and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance
and support services with respect to the Licensed Application.
## **5. USE OF DATA**
You acknowledge that the Licensor will be able to access and adjust your downloaded Licensed Application
content and your personal information, and that the Licensor's use of such material and information is
subject to your legal agreements with the Licensor and the Licensor's Privacy Policy available within
the Licensed Application.
You also acknowledge that the Licensor may periodically collect and use technical data and related
information about your device, system, application software, and peripherals to offer product support,
facilitate software updates, and provide other services to you (if any) related to the Licensed
Application. The Licensor may also use this information to improve its products or to provide services
or technologies to you, as long as such information is in a form that does not personally identify you.
## **6. USER-GENERATED CONTRIBUTIONS**
The Licensed Application may invite you to chat, contribute to, or participate in blogs, message boards,
online forums, and other functionality, and may provide you with the opportunity to create, submit,
post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or in
the Licensed Application, including but not limited to text, writings, video, audio, photographs,
graphics, comments, suggestions, or personal information or other material (collectively,
"Contributions"). Contributions may be viewable by other users of the Licensed Application and through
third-party websites or applications. As such, any Contributions you transmit may be treated as
non-confidential and non-proprietary. When you create or make available any Contributions, you thereby
represent and warrant that:
1. The creation, distribution, transmission, public display, or performance, and the accessing,
downloading, or copying of your Contributions do not and will not infringe the proprietary rights,
including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any
third party.
2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and
permissions to use and to authorize us, the Licensed Application, and other users of the Licensed
Application to use your Contributions in any manner contemplated by the Licensed Application and this
License Agreement.
3. You have the written consent, release, and/or permission of each and every identifiable individual
person in your Contributions to use the name or likeness of each and every such identifiable individual
person to enable inclusion and use of your Contributions in any manner contemplated by the Licensed
Application and this License Agreement.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid
schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous,
slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other
person and to promote violence against a specific person or class of people.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not violate any applicable law concerning child pornography or otherwise
intended to protect the health or well-being of minors.
12. Your Contributions do not include any offensive comments that are connected to race, national
origin, gender, sexual preference, or physical handicap.
13. Your Contributions do not otherwise violate, or link to material that violates, any provision of
this License Agreement, or any applicable law or regulation.
Any use of the Licensed Application in violation of the foregoing violates this License Agreement and
may result in, among other things, termination or suspension of your rights to use the Licensed
Application.
## **7. CONTRIBUTION LICENSE**
By posting or making available any Contributions to the Licensed Application, including linking your
account from any social networking platforms, you automatically grant us an unrestricted, irrevocable,
perpetual, non-exclusive, transferable, royalty-free, worldwide license to host, use, copy, reproduce,
disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly display, reformat,
translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including your
image and voice) for any purpose, including commercial use, advertising, and creating derivative works.
This license applies across all media formats and channels now known or developed in the future.
You waive all moral rights in your Contributions and warrant that moral rights have not otherwise been
asserted. You also grant us the right to use your name, company name, franchise name, trademarks,
service marks, trade names, logos, and personal and commercial images you provide.
We do not claim ownership of your Contributions. You retain full ownership and any associated
intellectual property rights. However, you are solely responsible for your Contributions, and you
expressly agree to release and hold us harmless from any liability or claims related to your
Contributions.
We reserve the right, at our sole discretion, to edit, redact, recategorize, prescreen, or delete any
Contributions at any time and for any reason, without notice. We are under no obligation to monitor
Contributions.
## **8. LIABILITY**
8.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to
intent and gross negligence. Only in the case of a breach of essential contractual duties (cardinal
obligations), shall the Licensor also be liable in cases of slight negligence. In any case, liability
shall be limited to foreseeable, contractually typical damages. The limitation mentioned above does not
apply to injuries to life, limb, or health.
8.2 Licensor takes no accountability or responsibility for any damages caused due to a breach of duties
according to Section 2 of this License Agreement. To avoid data loss, you are required to make use of
backup functions of the Licensed Application to the extent allowed by applicable third-party terms and
conditions of use. You acknowledge that in the case of alterations or manipulations of the Licensed
Application, you will not have access to the Licensed Application.
## **9. WARRANTY**
9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any
other malware at the time of your download. Licensor also warrants that the Licensed Application works
as described in the user documentation.
9.2 No warranty is provided for the Licensed Application if it is not executable on the device, has been
unauthorizedly modified, handled inappropriately or culpably, combined or installed with inappropriate
hardware or software, used with inappropriate accessories, or if there are any other reasons outside of
the Licensor's sphere of influence that affect the executability of the Licensed Application.
9.3 You are required to inspect the Licensed Application immediately after installing it and notify
**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة** about any issues
discovered without delay using the email provided in the Contact Information section. The defect report
will be considered and further investigated if it is emailed within a period of seven (7) days after
discovery.
9.4 If we confirm that the Licensed Application is defective, **الاصوات العالية للدعاية والاعلان
والتسويق الالكتروني محدودة المسؤولية شركة خاصة** reserves the right to remedy the situation either by
resolving the defect or by providing a substitute delivery.
9.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, you
may notify the Services Store Operator, and your Licensed Application purchase price will be refunded to
you. To the maximum extent permitted by applicable law, the Services Store Operator will have no other
warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims,
damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty.
9.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of
limitation amounting to twelve (12) months after the Licensed Application was made available to the
user. The statutory periods of limitation given by law apply for users who are consumers.
## **10. PRODUCT CLAIMS**
The Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة**) and
the End-User acknowledge that the Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني
محدودة المسؤولية شركة خاصة**), and not the Services, is responsible for addressing any claims of the
End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use
of that Licensed Application, including, but not limited to:
- product liability claims;
- any claim that the Licensed Application fails to conform to any applicable legal or regulatory
requirement; and
- claims arising under consumer protection, privacy, or similar legislation, including in connection
with Your Licensed Application’s use of HealthKit and HomeKit.
## **11. LEGAL COMPLIANCE**
You represent and warrant that you are not located in a country that is subject to a U.S. Government
embargo, nor have you been designated by the U.S. Government as a "terrorist supporting" country. You
also represent and warrant that you are not listed on any U.S. Government list of prohibited or
restricted parties.
## **12. TERMINATION**
The license is valid until terminated by **الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة
المسؤولية شركة خاصة** or by you. Your rights under this license will terminate automatically and without
notice from **الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة** if you
fail to adhere to any term(s) of this license. Upon license termination, you shall stop all use of the
Licensed Application and destroy all copies, full or partial, of the Licensed Application.
## **13. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY**
The Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة**)
represents and warrants that it will comply with applicable third-party terms of agreement when using
the Licensed Application.
In accordance with Section 9 of the "Instructions for Minimum Terms of Developer's End-User License
Agreement," both Apple and Google and their subsidiaries shall be third-party beneficiaries of this
End-User License Agreement. Upon your acceptance of the terms and conditions of this License Agreement,
both Apple and Google will have the right (and will be deemed to have accepted the right) to enforce
this End-User License Agreement against you as third-party beneficiaries thereof.
## **14. INTELLECTUAL PROPERTY RIGHTS**
The Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني محدودة المسؤولية شركة خاصة**) and
the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or
the End-User's possession and use of that Licensed Application infringes on the third party's
intellectual property rights, the Licensor (**الاصوات العالية للدعاية والاعلان والتسويق الالكتروني
محدودة المسؤولية شركة خاصة**) — and not the Services — will be solely responsible for the investigation,
defense, settlement, and discharge of any such intellectual property infringement claims.
## **15. APPLICABLE LAW**
This License Agreement is governed by the laws of Iraq, excluding its conflicts of law rules.
## **16. MISCELLANEOUS**
17.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining
provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that
will achieve the primary purpose.
17.2 Collateral agreements, changes, and amendments are only valid if laid down in writing. The
preceding clause can only be waived in writing.
## **17. CONTACT US**
If you have any questions, concerns, or complaints regarding our Services, policies, or your
interactions with us, you may contact us using the following details:
**Business Name:** الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة
(doing business as "Voxe")
**Address:** Al-Yarmook, Baghdad, Baghdad 10001, Iraq
**General Inquiries:** contact@voxe.group — For business-related inquiries, partnership opportunities,
or formal communications.
**Customer Support:** support@voxe.group — For help with using our services, technical support, billing
issues, or user account questions.
# **TERMS OF USE**
**Last updated: April 28, 2025**
We are **الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة**, doing
business as **Voxe** ("**Company**," "**we**," "**us**," or "**our**"), a company registered in **Iraq**
at **Al-Yarmook, Baghdad, Baghdad 10001**.
We operate the websites [voxe.group](https://voxe.group),
[vendo.voxe.group](https://vendo.voxe.group), and [vendo.ink](https://vendo.ink) (the
"**Sites**"), the mobile application **Voxe Vendo** (the "**App**"), as well as any other related
products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the
"**Services**").
You can contact us by email at support@voxe.group or by mail to **Al-Yarmook, Baghdad, Baghdad 10001,
Iraq**.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on
behalf of an entity ("**you**"), and **الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة
المسؤولية شركة خاصة**, concerning your access to and use of the Services. You agree that by accessing
the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. **IF YOU DO
NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND
YOU MUST DISCONTINUE USE IMMEDIATELY.**
We will provide you with prior notice of any scheduled changes to the Services you are using. The
modified Legal Terms will become effective upon posting or notifying you by support@voxe.group, as
stated in the email message. By continuing to use the Services after the effective date of any changes,
you agree to be bound by the modified terms.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must
have the permission of, and be directly supervised by, their parent or guardian to use the Services. If
you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you
using the Services.
We recommend that you print a copy of these Legal Terms for your records.
## **1. OUR SERVICES**
The information provided when using the Services is not intended for distribution to or use by any
person or entity in any jurisdiction or country where such distribution or use would be contrary to law
or regulation or which would subject us to any registration requirement within such jurisdiction or
country. Accordingly, those persons who choose to access the Services from other locations do so on
their own initiative and are solely responsible for compliance with local laws, if and to the extent
local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability
and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your
interactions would be subjected to such laws, you may not use the Services. You may not use the Services
in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
## **2. INTELLECTUAL PROPERTY RIGHTS**
### **Our intellectual property**
We are the owner or the licensee of all intellectual property rights in our Services, including all
source code, databases, functionality, software, website designs, audio, video, text, photographs, and
graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and
logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual
property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose
only.
### **Your use of our Services**
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below,
we grant you a non-exclusive, non-transferable, revocable license to:
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
solely for your internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no
Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly
displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any
commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or
elsewhere in our Legal Terms, please address your request to: support@voxe.group. If we ever grant you
the permission to post, reproduce, or publicly display any part of our Services or Content, you must
identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright
or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms
and your right to use our Services will terminate immediately.
### **Your submissions and contributions**
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services
to understand the (a) rights you give us and (b) obligations you have when you post or upload any
content through the Services.
**Submissions:** By directly sending us any question, comment, suggestion, idea, feedback, or other
information about the Services ("Submissions"), you agree to assign to us all intellectual property
rights in such Submission. You agree that we shall own this Submission and be entitled to its
unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without
acknowledgment or compensation to you.
**Contributions:** The Services may invite you to chat, contribute to, or participate in blogs, message
boards, online forums, and other functionality during which you may create, submit, post, display,
transmit, publish, distribute, or broadcast content and materials to us or through the Services,
including but not limited to text, writings, video, audio, photographs, music, graphics, comments,
reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission
that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services and possibly through
third-party websites.
### **When you post Contributions, you grant us a license (including use of your name, trademarks, and
logos):**
By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual,
non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy,
reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly
display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including,
without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise,
to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense
the licenses granted in this section. Our use and distribution may occur in any media formats and
through any media channels.
This license includes our use of your name, company name, and franchise name, as applicable, and any of
the trademarks, service marks, trade names, logos, and personal and commercial images you provide.
### **You are responsible for what you post or upload:**
By sending us Submissions and/or posting Contributions through any part of the Services or making
Contributions accessible through the Services by linking your account through the Services to any of
your social networking accounts, you:
- confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send,
publish, upload, or transmit through the Services any Submission nor post any Contribution that is
illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory,
threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission
and/or Contribution;
- warrant that any such Submission and/or Contributions are original to you or that you have the
necessary rights and licenses to submit such Submissions and/or Contributions and that you have full
authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions;
and
- warrant and represent that your Submissions and/or Contributions do not constitute confidential
information.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to
reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b)
any third party’s intellectual property rights, or (c) applicable law.
### **We may remove or edit your Content:**
Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit
any Contributions at any time without notice if in our reasonable opinion we consider such Contributions
harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also
suspend or disable your account and report you to the authorities.
### **Copyright infringement**
We respect the intellectual property rights of others. If you believe that any material available on or
through the Services infringes upon any copyright you own or control, please immediately refer to the
"COPYRIGHT INFRINGEMENTS" section below.
## **3. USER REPRESENTATIONS**
By using the Services, you represent and warrant that:
1. All registration information you submit will be true, accurate, current, and complete;
2. You will maintain the accuracy of such information and promptly update such registration information
as necessary;
3. You have the legal capacity and you agree to comply with these Legal Terms;
4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received
parental permission to use the Services;
5. You will not access the Services through automated or non-human means, whether through a bot, script
or otherwise;
6. You will not use the Services for any illegal or unauthorized purpose; and
7. Your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right
to suspend or terminate your account and refuse any and all current or future use of the Services (or
any portion thereof).
## **4. USER REGISTRATION**
You may be required to register to use the Services. You agree to keep your password confidential and
will be responsible for all use of your account and password. We reserve the right to remove, reclaim,
or change a username you select if we determine, in our sole discretion, that such username is
inappropriate, obscene, or otherwise objectionable.
## **5. PURCHASES AND PAYMENT**
We accept the following forms of payment:
- Cards (including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay,
and Mada)
- PayPal
- Alipay
- iDEAL
- Apple Pay
- Google Pay
- Wire Transfers
You agree to provide current, complete, and accurate purchase and account information for all purchases
made via the Services. You further agree to promptly update account and payment information, including
email address, payment method, and payment card expiration date, so that we can complete your
transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed
required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping
fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your
order. We reserve the right to correct any errors or mistakes in pricing, even if we have already
requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion,
limit or cancel quantities purchased per person, per household, or per order. These restrictions may
include orders placed by or under the same customer account, the same payment method, and/or orders that
use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our
sole judgment, appear to be placed by dealers, resellers, or distributors.
## **6. SUBSCRIPTIONS**
### **Billing and Renewal**
Your subscription will continue and automatically renew unless canceled. You consent to our charging
your payment method on a recurring basis without requiring your prior approval for each recurring
charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.
### **Free Trial**
We offer a 7-day free trial to new users who register with the Services. The account will not be charged
and the subscription will be suspended until upgraded to a paid version at the end of the free trial.
### **Cancellation**
You can cancel your subscription at any time by logging into your account. Your cancellation will take
effect at the end of the current paid term. If you have any questions or are unsatisfied with our
Services, please email us at support@voxe.group.
### **Fee Changes**
We may, from time to time, make changes to the subscription fee and will communicate any price changes
to you in accordance with applicable law.
## **7. SOFTWARE**
We may include software for use in connection with our Services. If such software is accompanied by an
end user license agreement ("EULA"), the terms of the EULA will govern your use of the software. If such
software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and
non-transferable license to use such software solely in connection with our services and in accordance
with these Legal Terms. Any software and any related documentation is provided "AS IS" without warranty
of any kind, either express or implied, including, without limitation, the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk
arising out of use or performance of any software. You may not reproduce or redistribute any software
except in accordance with the EULA or these Legal Terms.
## **8. PROHIBITED ACTIVITIES**
You may not access or use the Services for any purpose other than that for which we make the Services
available. The Services may not be used in connection with any commercial endeavors except those that
are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or
indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account
information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including
features that prevent or restrict the use or copying of any Content or enforce limitations on the use of
the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material,
including excessive use of capital letters and spamming (continuous posting of repetitive text), that
interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs,
disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the
Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or
using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active
information collection or transmission mechanism, including without limitation, clear graphics
interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes
referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services
connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion
of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services,
or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or
other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of
the software comprising or in any way making up a part of the Services.
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop,
or distribute any automated system, including without limitation, any spider, robot, cheat utility,
scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other
software.
- Use a buying agent or purchasing agent to make purchases on the Services.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of
users by electronic or other means for the purpose of sending unsolicited email, or creating user
accounts by automated means or under false pretenses.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the
Content for any revenue-generating endeavor or commercial enterprise.
## **9. USER GENERATED CONTRIBUTIONS**
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online
forums, and other functionality, and may provide you with the opportunity to create, submit, post,
display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the
Services, including but not limited to text, writings, video, audio, photographs, graphics, comments,
suggestions, or personal information or other material (collectively, "Contributions"). Contributions
may be viewable by other users of the Services and through third-party websites. As such, any
Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or
make available any Contributions, you thereby represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing,
downloading, or copying of your Contributions do not and will not infringe the proprietary rights,
including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any
third party.
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and
permissions to use and to authorize us, the Services, and other users of the Services to use your
Contributions in any manner contemplated by the Services and these Legal Terms.
- You have the written consent, release, and/or permission of each and every identifiable individual
person in your Contributions to use the name or likeness of each and every such identifiable individual
person to enable inclusion and use of your Contributions in any manner contemplated by the Services and
these Legal Terms.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid
schemes, chain letters, spam, mass mailings, or other forms of solicitation.
- Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous,
slanderous, or otherwise objectionable (as determined by us).
- Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
- Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other
person and to promote violence against a specific person or class of people.
- Your Contributions do not violate any applicable law, regulation, or rule.
- Your Contributions do not violate the privacy or publicity rights of any third party.
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise
intended to protect the health or well-being of minors.
- Your Contributions do not include any offensive comments that are connected to race, national origin,
gender, sexual preference, or physical handicap.
- Your Contributions do not otherwise violate, or link to material that violates, any provision of these
Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in,
among other things, termination or suspension of your rights to use the Services.
## **10. CONTRIBUTION LICENSE**
By posting your Contributions to any part of the Services or making Contributions accessible to the
Services by linking your account to any of your social networking accounts, you automatically grant, and
represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable,
perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host,
use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache,
publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such
Contributions (including, without limitation, your image and voice) for any purpose, commercial,
advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such
Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur
in any media formats and through any media channels.
This license applies to any form, media, or technology now known or hereafter developed and includes our
use of your name, company name, and franchise name, as applicable, and any of the trademarks, service
marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in
your Contributions, and you warrant that moral rights have not otherwise been asserted in your
Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your
Contributions and any intellectual property rights or other proprietary rights associated with your
Contributions. We are not liable for any statements or representations in your Contributions provided by
you in any area of the Services. You are solely responsible for your Contributions to the Services, and
you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action
against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any
Contributions; (2) to recategorize any Contributions to place them in more appropriate locations in the
Services; and (3) to prescreen or delete any Contributions at any time and for any reason, without
notice. We have no obligation to monitor your Contributions.
## **11. GUIDELINES FOR REVIEWS**
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must
comply with the following criteria:
1. You should have firsthand experience with the person or entity being reviewed.
2. Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful
language.
3. Your reviews should not contain discriminatory references based on religion, race, gender, national
origin, age, marital status, sexual orientation, or disability.
4. Your reviews should not contain references to illegal activity.
5. You should not be affiliated with competitors if posting negative reviews.
6. You should not make any conclusions as to the legality of conduct.
7. You may not post any false or misleading statements.
8. You may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews at our sole discretion. We have no obligation to screen or
delete reviews, even if someone considers them objectionable or inaccurate. Reviews do not reflect our
opinions and are not endorsed by us or our affiliates or partners. We assume no liability for any review
or for any claims, liabilities, or losses resulting from any review.
By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid,
assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means,
display, perform, and/or distribute all content relating to the review.
## **12. MOBILE APPLICATION LICENSE**
### Use License
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable,
limited right to install and use the App on wireless electronic devices owned or controlled by you, and
to access and use the App on such devices strictly in accordance with the terms and conditions of this
mobile application license contained in these Legal Terms. You shall not:
1. Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive
the source code of, or decrypt the App;
2. Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the
App;
3. Violate any applicable laws, rules, or regulations in connection with your access or use of the App;
4. Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark)
posted by us or the licensors of the App;
5. Use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it
is not designed or intended;
6. Make the App available over a network or other environment permitting access or use by multiple
devices or users at the same time;
7. Use the App for creating a product, service, or software that is directly or indirectly competitive
with or in any way a substitute for the App;
8. Use the App to send automated queries to any website or to send any unsolicited commercial email;
9. Use any proprietary information or any of our interfaces or other intellectual property in the
design, development, manufacture, licensing, or distribution of any applications, accessories, or
devices for use with the App.
### Apple and Android Devices
The following terms apply when you use the App obtained from either the Apple Store or Google Play (each
an "App Distributor") to access the Services:
1. The license granted to you for our App is limited to a non-transferable license to use the
application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in
accordance with the usage rules set forth in the applicable App Distributor’s terms of service;
2. We are responsible for providing any maintenance and support services with respect to the App as
specified in the terms and conditions of this mobile application license contained in these Legal Terms
or as otherwise required under applicable law, and you acknowledge that each App Distributor has no
obligation whatsoever to furnish any maintenance and support services with respect to the App;
3. In the event of any failure of the App to conform to any applicable warranty, you may notify the
applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may
refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable
law, the App Distributor will have no other warranty obligation whatsoever with respect to the App;
4. You represent and warrant that (i) you are not located in a country that is subject to a US
government embargo, or that has been designated by the US government as a "terrorist supporting" country
and (ii) you are not listed on any US government list of prohibited or restricted parties;
5. You must comply with applicable third-party terms of agreement when using the App, e.g., if you have
a VoIP application, then you must not be in violation of their wireless data service agreement when
using the App;
6. You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and
conditions in this mobile application license contained in these Legal Terms, and that each App
Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and
conditions in this mobile application license contained in these Legal Terms against you as a
third-party beneficiary thereof.
## **13. SOCIAL MEDIA**
As part of the functionality of the Services, you may link your account with online accounts you have
with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing
your Third-Party Account login information through the Services; or (2) allowing us to access your
Third-Party Account, as permitted under the applicable terms and conditions that govern your use of each
Third-Party Account.
You represent and warrant that you are entitled to disclose your Third-Party Account login information
to us and/or grant us access to your Third-Party Account without breaching any terms and conditions that
govern your use of the applicable Third-Party Account and without obligating us to pay any fees or
subjecting us to any usage limitations imposed by the third-party service provider of the Third-Party
Account.
By granting us access to any Third-Party Accounts, you understand that:
1. We may access, make available, and store (if applicable) any content that you have provided to and
stored in your Third-Party Account (the "Social Network Content") so that it is available on and through
the Services via your account, including without limitation any friend lists.
2. We may submit to and receive from your Third-Party Account additional information to the extent you
are notified when you link your account with the Third-Party Account.
Depending on the Third-Party Accounts you choose and subject to the privacy settings you have set in
such accounts, personally identifiable information that you post to those accounts may be available on
and through your account on the Services.
Please note that if a Third-Party Account or associated service becomes unavailable, or if our access to
such Third-Party Account is terminated by the third-party service provider, then Social Network Content
may no longer be available on and through the Services. You may disable the connection between your
account on the Services and your Third-Party Accounts at any time.
**PLEASE NOTE:** Your relationship with the third-party service providers associated with your
Third-Party Accounts is governed solely by your agreement(s) with such providers. We make no effort to
review any Social Network Content for any purpose, including for accuracy, legality, or
non-infringement, and we are not responsible for any Social Network Content.
You acknowledge and agree that we may access your email address book associated with a Third-Party
Account and your contacts list stored on your mobile device or tablet computer solely for the purposes
of identifying and informing you of those contacts who have also registered to use the Services.
You can deactivate the connection between the Services and your Third-Party Account by contacting us
using the contact information provided or through your account settings (if applicable). We will attempt
to delete any information stored on our servers that was obtained through such Third-Party Account,
except the username and profile picture that become associated with your account.
## **14. THIRD-PARTY WEBSITES AND CONTENT**
The Services may contain (or you may be sent via the Site or App) links to other websites ("Third-Party
Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video,
information, applications, software, and other content or items belonging to or originating from third
parties ("Third-Party Content").
Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for
accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party
Websites accessed through the Services or any Third-Party Content posted on, available through, or
installed from the Services, including the content, accuracy, offensiveness, opinions, reliability,
privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party
Content.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any
Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the
Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at
your own risk, and you should be aware these Legal Terms no longer govern.
You should review the applicable terms and policies, including privacy and data gathering practices, of
any website to which you navigate from the Services or relating to any applications you use or install
from the Services.
Any purchases you make through Third-Party Websites will be through other websites and from other
companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively
between you and the applicable third party.
You agree and acknowledge that we do not endorse the products or services offered on Third-Party
Websites and you shall hold us blameless from any harm caused by your purchase of such products or
services.
Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you
relating to or resulting in any way from any Third-Party Co
## **15. SERVICES MANAGEMENT**
We reserve the right, but not the obligation, to:
1. Monitor the Services for violations of these Legal Terms.
2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these
Legal Terms, including without limitation, reporting such user to law enforcement authorities.
3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of,
or disable (to the extent technologically feasible) any of your Contributions or any portion thereof.
4. In our sole discretion and without limitation, notice, or liability, remove from the Services or
otherwise disable all files and content that are excessive in size or are in any way burdensome to our
systems.
5. Otherwise manage the Services in a manner designed to protect our rights and property and to
facilitate the proper functioning of the Services.
## **16. PRIVACY POLICY**
We care about data privacy and security. Please review our Privacy Policy at
[voxe.group](https://voxe.group). By using the Services, you agree to be bound by our Privacy
Policy, which is incorporated into these Legal Terms.
Please be advised the Services are hosted in **Germany**. If you access the Services from any other
region of the world with laws or other requirements governing personal data collection, use, or
disclosure that differ from applicable laws in Germany, then through your continued use of the Services,
you are transferring your data to Germany, and you expressly consent to have your data transferred to
and processed in Germany.
## **17. COPYRIGHT INFRINGEMENTS**
We respect the intellectual property rights of others. If you believe that any material available on or
through the Services infringes upon any copyright you own or control, please immediately notify us using
the contact information provided below (a "Notification"). A copy of your Notification will be sent to
the person who posted or stored the material addressed in the Notification. Please be advised that
pursuant to applicable law you may be held liable for damages if you make material misrepresentations in
a Notification. Thus, if you are not sure that material located on or linked to by the Services
infringes your copyright, you should consider first contacting an attorney.
## **18. TERM AND TERMINATION**
These Legal Terms shall remain in full force and effect while you use the Services. **WITHOUT LIMITING
ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT
NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES),
TO ANY PERSON FOR ANY REASON OR FOR NO REASON**, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY
REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR
REGULATION. **WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY
CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.**
If we terminate or suspend your account for any reason, you are prohibited from registering and creating
a new account under your name, a fake or borrowed name, or the name of any third party, even if you may
be acting on behalf of the third party. In addition to terminating or suspending your account, we
reserve the right to take appropriate legal action, including without limitation pursuing civil,
criminal, and injunctive redress.
## **19. MODIFICATIONS AND INTERRUPTIONS**
We reserve the right to change, modify, or remove the contents of the Services at any time or for any
reason at our sole discretion without notice. However, we have no obligation to update any information
on our Services. We will not be liable to you or any third party for any modification, price change,
suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software,
or other problems or need to perform maintenance related to the Services, resulting in interruptions,
delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise
modify the Services at any time or for any reason without notice to you. You agree that we have no
liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use
the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be
construed to obligate us to maintain and support the Services or to supply any corrections, updates, or
releases in connection therewith.
## **20. GOVERNING LAW**
These Legal Terms shall be governed by and defined following the laws of **Iraq**. **الاصوات العالية
للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة** and yourself irrevocably consent
that the courts of **Iraq** shall have exclusive jurisdiction to resolve any dispute which may arise in
connection with these Legal Terms.
## **21. DISPUTE RESOLUTION**
You agree to irrevocably submit all disputes related to these Legal Terms or the legal relationship
established by these Legal Terms to the jurisdiction of the **Iraq** courts. **الاصوات العالية للدعاية و
الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة** shall also maintain the right to bring
proceedings as to the substance of the matter in the courts of the country where you reside or, if these
Legal Terms are entered into in the course of your trade or profession, the state of your principal
place of business.
## **22. CORRECTIONS**
There may be information on the Services that contains typographical errors, inaccuracies, or omissions,
including descriptions, pricing, availability, and various other information. We reserve the right to
correct any errors, inaccuracies, or omissions and to change or update the information on the Services
at any time, without prior notice.
## **23. DISCLAIMER**
The Services are provided on an "as-is" and "as-available" basis. You agree that your use of the
Services is solely at your own risk. To the fullest extent permitted by law, we disclaim all warranties,
express or implied, in connection with the Services and your use thereof, including but not limited to
the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will be accurate, reliable, or error-free. We assume no liability
or responsibility for:
1. Any errors, inaccuracies, or omissions in content and materials.
2. Any personal injury or property damage resulting from your access to and use of the Services.
3. Any unauthorized access to or use of our servers and/or any and all personal or financial information
stored therein.
4. Any interruption or cessation of transmission to or from the Services.
5. Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by
any third party.
6. Any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or
otherwise made available via the Services.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or
offered by a third party through the Services, via any hyperlinked website, or featured in any banner or
other advertising. We are not responsible for monitoring any transactions between you and third-party
providers of products or services.
As with any transaction or engagement with products or services through any medium or in any
environment, you should exercise your best judgment and proceed with caution where appropriate.
## **24. LIMITATIONS OF LIABILITY**
In no event will we or our directors, employees, or agents be liable to you or any third party for any
direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost
profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we
have been advised of the possibility of such damages.
## **25. INDEMNIFICATION**
You agree to indemnify, defend, and hold harmless us, our subsidiaries, affiliates, and all of our
respective officers, agents, partners, and employees, from and against any loss, liability, claim,
demand, or expense (including reasonable attorneys’ fees) made by any third party arising from or
relating to:
1. Your Contributions;
2. Your use of the Services;
3. Your breach of these Legal Terms;
4. Your breach of any of your representations and warranties in these Legal Terms;
5. Your violation of the rights of a third party, including but not limited to intellectual property
rights; or
6. Your willful misconduct or harmful acts toward another user connected via the Services.
We reserve the right, at your expense, to take over the exclusive defense and control of any matter for
which you are required to indemnify us, and you agree to cooperate at your expense with our defense of
such claims. We will make reasonable efforts to notify you of any such claim, action, or proceeding upon
becoming aware of it.
## **26. USER DATA**
We will maintain certain data that you transmit to the Services for the purpose of managing the
performance of the Services, as well as data relating to your use of the Services. Although we perform
regular routine backups of data, you are solely responsible for all data that you transmit or that
relates to any activity you have undertaken using the Services. You agree that we shall have no
liability to you for any loss or corruption of such data, and you hereby waive any right of action
against us arising from any such loss or corruption.
## **27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES**
Visiting the Services, sending us emails, and completing online forms constitute electronic
communications. You consent to receive electronic communications and agree that all agreements, notices,
disclosures, and other communications that we provide to you electronically—via email and on the
Services—satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO
ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR
VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules,
ordinances, or other laws in any jurisdiction which require an original signature or non-electronic
records, or to payments or the granting of credits by any means other than electronic means.
## **28. CALIFORNIA USERS AND RESIDENTS**
If you are a California resident and have a complaint or concern that is not satisfactorily resolved by
us, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California
Department of Consumer Affairs.
You may do so in writing at:
Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
United States
Or by telephone at:
(800) 952-5210 or (916) 445-1254
This contact information is provided to comply with California Civil Code Section 1789.3, which requires
that California residents be informed of their rights and how to pursue unresolved complaints with
businesses.
## **29. MISCELLANEOUS**
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the
Services constitute the entire agreement and understanding between you and us. Our failure to exercise
or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or
provision.
These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our
rights and obligations to others at any time. We shall not be responsible or liable for any loss,
damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or
unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and
does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and us as
a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be
construed against us by virtue of having drafted them. You hereby waive any and all defenses you may
have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to
execute these Legal Terms.
## **30. CONTACT US**
If you have any questions, concerns, or complaints regarding our Services, policies, or your
interactions with us, you may contact us using the following details:
**Business Name:** الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة
(doing business as "Voxe")
**Address:** Al-Yarmook, Baghdad, Baghdad 10001, Iraq
**General Inquiries:** contact@voxe.group — For business-related inquiries, partnership opportunities,
or formal communications.
**Customer Support:** support@voxe.group — For help with using our services, technical support, billing
issues, or user account questions.
# **PRIVACY POLICY**
**Last updated: April 28, 2025**
This Privacy Notice for **الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة
خاصة** (doing business as **Voxe**) ("**we**," "**us**," or "**our**"), describes how and why we might
access, collect, store, use, and/or share ("**process**") your personal information when you use our
services ("**Services**"), including when you:
- Visit our website at [voxe.group](https://voxe.group), or any website of ours that links to this
Privacy Notice
- Download and use our mobile application (Voxe Vendo)
- Engage with us in other related ways, including any sales, marketing, or events
**Questions or concerns?** Reading this Privacy Notice will help you understand your privacy rights and
choices. We are responsible for making decisions about how your personal information is processed. If
you do not agree with our policies and practices, please do not use our Services. If you still have any
questions or concerns, please contact us at support@voxe.group.
## **1. DATA WE COLLECT**
### Personal information you disclose to us
_**In Short:**_ _We collect personal information that you provide to us._
We collect personal information that you voluntarily provide to us when you register on the Services,
express an interest in obtaining information about us or our products and Services, when you participate
in activities on the Services, or otherwise when you contact us.
**Personal Information Provided by You.** The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Passwords
**Sensitive Information.** We do not process sensitive information.
**Payment Data.** We may collect data necessary to process your payment if you choose to make purchases,
such as your payment instrument number and the security code associated with your payment instrument.
All payment data is handled and stored by Paddle. You may find their privacy notice at:
https://www.paddle.com/legal/privacy
**Social Media Login Data.** We may provide you with the option to register with us using your existing
social media account details, like your Facebook, X, Instagram, or other social media account. If you
choose to register in this way, we will collect certain profile information about you from the social
media provider, as described in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
**Application Data.** If you use our application(s), we also may collect the following information if
you choose to provide us with access or permission:
- _Geolocation Information:_ We may request access or permission to track location-based information
from your mobile device, either continuously or while you are using our mobile application(s), to
provide certain location-based services. If you wish to change our access or permissions, you may do so
in your device's settings.
- _Mobile Device Access:_ We may request access or permission to certain features from your mobile
device, including your mobile device's camera, microphone, social media accounts, storage, and other
features. If you wish to change our access or permissions, you may do so in your device's settings.
- _Mobile Device Data:_ We automatically collect device information (such as your mobile device ID,
model, and manufacturer), operating system, version information and system configuration information,
device and application identification numbers, browser type and version, hardware model, Internet
service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are
using our application(s), we may also collect information about the phone network associated with your
mobile device, your mobile device’s operating system or platform, the type of mobile device you use,
your mobile device’s unique device ID, and information about the features of our application(s) you
accessed.
- _Push Notifications:_ We may request to send you push notifications regarding your account or certain
features of the application(s). If you wish to opt out from receiving these types of communications, you
may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for
troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
### Google API
Our use of information received from Google APIs will adhere to the [Google API Services User Data
Policy](https://developers.google.com/terms/api-services-user-data-policy), including the [Limited Use
requirements](https://developers.google.com/terms/api-services-user-data-policy#limited-use).
### Information collected from other sources
_**In Short:**_ _We may collect limited data from public databases, marketing partners, social media
platforms, and other outside sources._
In order to enhance our ability to provide relevant marketing, offers, and services to you and update
our records, we may obtain information about you from other sources, such as public databases, joint
marketing partners, affiliate programs, data providers, social media platforms, and from other third
parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent
data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media
URLs, and custom profiles, for purposes of targeted advertising and event promotion.
If you interact with us on a social media platform using your social media account (e.g., Facebook,
Instagram, or X), we receive personal information about you from such platforms such as your name, email
address, and gender. You may have the right to withdraw your consent to processing your personal
information. Any personal information that we collect from your social media account depends on your
social media account's privacy settings. Please note that their own use of your information is not
governed by this Privacy Notice.
### Information collected when you use our Facebook application(s)
We by default access your Facebook basic account information, including your name, email, gender,
birthday, current city, and profile picture URL, as well as other information that you choose to make
public. We may also request access to other permissions related to your account, such as friends,
check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For
more information regarding Facebook permissions, refer to the [Facebook Permissions
Reference](https://developers.facebook.com/docs/facebook-login/permissions) page.
### Information shared with third-party service providers
We use third-party service providers to support and enhance our Services. These providers may access or
process your personal information as necessary to perform services on our behalf and in accordance with
this Privacy Policy:
- **OpenAI (ChatGPT):** Used to provide AI-driven conversation and support functionalities within the
Licensed Application. Your conversations and any data provided during usage may be processed by OpenAI
in accordance with their privacy practices. Learn more at
[https://openai.com/policies/privacy-policy](https://openai.com/policies/privacy-policy).
- **Pinecone:** Used for storing and retrieving vectorized data (e.g., conversational history, search
indexing) to enhance the application's functionality. Learn more about their privacy practices at
[https://www.pinecone.io/privacy/](https://www.pinecone.io/privacy/).
- **Amazon Web Services (AWS):** Used for hosting, storage, and cloud infrastructure services to ensure
the reliable operation of the Licensed Application. Learn more at
[https://aws.amazon.com/privacy/](https://aws.amazon.com/privacy/).
- **Google APIs:** Used for login, service integrations, and access to user data as permitted. Learn
more at [https://policies.google.com/privacy](https://policies.google.com/privacy).
- **Meta (Facebook and Instagram):** Used for login and application integration purposes. Learn more at
[https://www.facebook.com/privacy/policy](https://www.facebook.com/privacy/policy) and
[https://privacycenter.instagram.com/policy](https://privacycenter.instagram.com/policy).
Each of these providers is contractually obligated to handle personal information securely and in
compliance with applicable data protection laws.
## **2. HOW WE USE YOUR DATA?**
_**In Short:**_ _We process your data to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process your data for other
purposes with your consent._
**We process your personal data for a variety of reasons, depending on how you interact with our
Services, including:**
- **To facilitate account creation and authentication and otherwise manage user accounts.** We may
process your data so you can create and log in to your account, as well as keep your account in working
order.
- **To save or protect an individual's vital interest.** We may process your data when necessary to save
or protect an individual’s vital interest, such as to prevent harm.
## **3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?**
_**In Short:**_ _We only process your personal information when we believe it is necessary and we have a
valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply
with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect
your rights, or to fulfill our legitimate business interests._
_**If you are located in the EU or UK, this section applies to you.**_
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we
rely on in order to process your personal information. As such, we may rely on the following legal bases
to process your personal information:
- **Consent.** We may process your information if you have given us permission (i.e., consent) to use
your personal information for a specific purpose. You can withdraw your consent at any time.
- **Legal Obligations.** We may process your information where we believe it is necessary for compliance
with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as evidence in litigation in which we
are involved.
- **Vital Interests.** We may process your information where we believe it is necessary to protect your
vital interests or the vital interests of a third party, such as situations involving potential threats
to the safety of any person.
_**If you are located in Canada, this section applies to you.**_
We may process your information if you have given us specific permission (i.e., express consent) to use
your personal information for a specific purpose, or in situations where your permission can be inferred
(i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information
without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely
way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or
settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial
abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the
accuracy of the information and the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court
relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the
collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
## **4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?**
_**In Short:**_ _We may share information in specific situations described in this section and/or with
the following third parties._
We may need to share your personal information in the following situations:
- **Business Transfers.** We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of
our business to another company.
- **Affiliates.** We may share your information with our affiliates, in which case we will require those
affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries,
joint venture partners, or other companies that we control or that are under common control with us.
- **Business Partners.** We may share your information with our business partners to offer you certain
products, services, or promotions.
## **5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?**
_**In Short:**_ _We may use cookies and other tracking technologies to collect and store your
information._
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information
when you interact with our Services. Some online tracking technologies help us maintain the security of
our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic
site functions.
We also permit third parties and service providers to use online tracking technologies on our Services
for analytics and advertising, including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use their technology to provide
advertising about products and services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes
targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt
out of these online tracking technologies by submitting a request as described below under section "DO
UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can refuse certain cookies is set
out in our Cookie Notice.
### **Google Analytics**
We may share your information with Google Analytics to track and analyze the use of the Services. The
Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google
Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting. To opt
out of being tracked by Google Analytics across the Services, visit
[https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout). You can opt out of
Google Analytics Advertising Features through [Ads Settings](https://adssettings.google.com/) and Ad
Settings for mobile apps. Other opt out means include
[http://optout.networkadvertising.org/](http://optout.networkadvertising.org/) and
[http://www.networkadvertising.org/mobile-choice](http://www.networkadvertising.org/mobile-choice). For
more information on the privacy practices of Google, please visit the [Google Privacy & Terms
page](https://policies.google.com/privacy).
## **6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?**
_**In Short:**_ _We offer products, features, or tools powered by artificial intelligence, machine
learning, or similar technologies._
As part of our Services, we offer products, features, or tools powered by artificial intelligence,
machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to
enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice
govern your use of the AI Products within our Services.
### **Use of AI Technologies**
We provide the AI Products through third-party service providers ("AI Service Providers"), including
Amazon Web Services (AWS) AI, Google Cloud AI, and OpenAI. As outlined in this Privacy Notice, your
input, output, and personal information will be shared with and processed by these AI Service Providers
to enable your use of our AI Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in any way that violates the terms
or policies of any AI Service Provider.
### **Our AI Products**
Our AI Products are designed for the following functions:
- AI applications
- AI automation
- AI document generation
- AI translation
- Image analysis
- Natural language processing
- Text analysis
- AI bots
### **How We Process Your Data Using AI**
All personal information processed using our AI Products is handled in line with our Privacy Notice and
our agreement with third parties. This ensures high security and safeguards your personal information
throughout the process, giving you peace of mind about your data's safety.
## **7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?**
_**In Short:**_ _If you choose to register or log in to our Services using a social media account, we
may have access to certain information about you._
Our Services offer you the ability to register and log in using your third-party social media account
details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile information we receive may vary
depending on the social media provider concerned but will often include your name, email address,
friends list, and profile picture, as well as other information you choose to make public on such a
social media platform. If you log in using Facebook, we may also request access to other permissions
related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny
us access to each individual permission.
We will use the information we receive only for the purposes that are described in this Privacy Notice
or that are otherwise made clear to you on the relevant Services. Please note that we do not control,
and are not responsible for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how they collect, use, and
share your personal information, and how you can set your privacy preferences on their sites and apps.
## **8. HOW LONG DO WE KEEP YOUR INFORMATION?**
_**In Short:**_ _We keep your information for as long as necessary to fulfill the purposes outlined in
this Privacy Notice unless otherwise required by law._
We will only keep your personal information for as long as it is necessary for the purposes set out in
this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
## **9. HOW DO WE KEEP YOUR INFORMATION SAFE?**
_**In Short:**_ _We aim to protect your personal information through a system of organizational and
technical security measures._
We have implemented appropriate and reasonable technical and organizational security measures designed
to protect the security of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our Services is at your own
risk. You should only access the Services within a secure environment.
## **10. WHAT ARE YOUR PRIVACY RIGHTS?**
_**In Short:**_ _Depending on your state of residence in the US or in some regions, such as the European
Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your
account at any time, depending on your country, province, or state of residence._
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated
decision-making. In certain circumstances, you may also have the right to object to the processing of
your personal information. You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection authority or UK
data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information
Commissioner.
**Withdrawing your consent:** If we are relying on your consent to process your personal information,
which may be express and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using
the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or
updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
**Opting out of marketing and promotional communications:** You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send,
or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate
with you — for example, to send you service-related messages that are necessary for the administration
and use of your account, to respond to service requests, or for other non-marketing purposes.
**Account Information**
If you would at any time like to review or change the information in your account or terminate your
account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information
from our active databases. However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at support@voxe.group.
## **11. CONTROLS FOR DO-NOT-TRACK FEATURES**
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy preference not to have data about
your online browsing activities monitored and collected. At this stage, no uniform technology standard
for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the future, we will inform
you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there
currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not
respond to them at this time.
## **12. UNITED STATES RESIDENTS: YOUR PRIVACY RIGHTS**
_**In Short:**_ _If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana,
Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah,
or Virginia, you have specific rights regarding your personal information._
If you are located in the United States, particularly in one of the states mentioned above, you may have
the following rights regarding your personal information:
- **Right to Know:** You have the right to know whether we are processing your personal data.
- **Right to Access:** You can request access to the personal data we collect about you.
- **Right to Correct:** You may ask us to correct inaccuracies in your personal data.
- **Right to Delete:** You can request the deletion of your personal data.
- **Right to Obtain a Copy:** You have the right to request a copy of your personal data.
- **Right to Non-Discrimination:** You are protected from discrimination for exercising any of your
privacy rights.
- **Right to Opt Out:** You can opt out of the processing of your personal data for targeted
advertising, sales, or profiling in furtherance of significant decisions.
Depending on your state, additional rights may include:
- Right to access categories or lists of third parties your information was shared with.
- Right to limit or opt out of the collection and use of sensitive personal data.
- Right to opt out of voice or facial recognition data collection (for certain states).
### Categories of Personal Information We Collect
We collect the following categories of personal information:
- **Identifiers:** Name, postal address, phone number, email address, and IP address.
- **Personal Information under Customer Records laws:** Contact details and financial information.
- **Protected Characteristics:** Gender, age, ethnicity, national origin, marital status.
- **Commercial Information:** Purchase history and financial transactions.
- **Geolocation Data:** Device location.
- **Inferences:** Preferences and characteristics inferred from other personal information.
We **do not** collect or process biometric data, browsing history, audio/video recordings, or
education-related information.
### How Long We Keep Your Information
We retain personal information only for as long as users maintain an account with us.
### Sources of Personal Information
We collect personal information directly from you, through your interactions with our Services, and from
third-party platforms like social media, marketing partners, and public databases.
### How to Exercise Your Rights
You may exercise your rights by submitting a data subject access request, emailing us at
support@voxe.group, or using the contact details provided in this Privacy Notice.
If an authorized agent submits a request on your behalf, we may request proof of their authority.
### Appeals
If we decline your request, you may appeal our decision by contacting us at support@voxe.group. If your
appeal is denied, you can lodge a complaint with your state Attorney General.
### Shine the Light Law (California Residents)
California residents may request, once per year, free information about categories of personal
information disclosed to third parties for direct marketing purposes and the names of those third
parties. Requests can be made by contacting support@voxe.group.
## **13. OTHER REGIONS: YOUR PRIVACY RIGHTS**
_**In Short:**_ _You may have additional rights based on the country you reside in._
### Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's
Privacy Act 1988 and New Zealand's Privacy Act 2020.
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, including:
- What personal information we collect from you
- From which sources we collect personal information
- For which purposes we use personal information
- Disclosure to other recipients of your personal information
If you do not wish to provide the personal information necessary to fulfill the applicable purpose, it
may affect our ability to:
- Offer you the products or services that you request
- Respond to or help with your inquiries
- Manage your account with us
- Confirm your identity and protect your account
At any time, you have the right to request access to or correction of your personal information. You can
make such a request by contacting us using the contact details provided in the section "HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal information, you have the right to submit a
complaint to:
- [Office of the Australian Information
Commissioner](https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us)
- [Office of New Zealand Privacy
Commissioner](https://www.privacy.org.nz/your-rights/making-a-complaint/)
### Republic of South Africa
You have the right to request access to or correction of your personal information at any time. Requests
can be made using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?"
If you are unsatisfied with the manner in which we address any complaint regarding our processing of
your personal information, you may contact the regulator:
- [The Information Regulator (South Africa)](https://inforegulator.org.za/)
- General inquiries: enquiries@inforegulator.org.za
- Complaints: PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za
## **14. UPDATES TO THIS PRIVACY NOTICE**
_**In Short:**_ _Yes, we will update this notice as necessary to stay compliant with relevant laws._
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated
"Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy
Notice, we may notify you either by prominently posting a notice of such changes or by directly sending
you a notification.
We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting
your information.
## **15. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA**
Depending on your country or state of residence, you may have the right to access, correct, or delete
the personal information we collect from you. You may also withdraw your consent for processing your
personal information, where applicable. Please note that some rights may be limited in certain
circumstances by applicable law.
To review, update, or delete your personal information, please contact us directly at
support@voxe.group.
## **16. CONTACT US**
If you have any questions, concerns, or complaints regarding our Services, policies, or your
interactions with us, you may contact us using the following details:
**Business Name:** الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة
(doing business as "Voxe")
**Address:** Al-Yarmook, Baghdad, Baghdad 10001, Iraq
**General Inquiries:** contact@voxe.group — For business-related inquiries, partnership opportunities,
or formal communications.
**Customer Support:** support@voxe.group — For help with using our services, technical support, billing
issues, or user account questions.
# **REFUND POLICY**
**Last updated: April 28, 2025**
Thank you for your recent purchase. We sincerely hope it meets your expectations. However, if you are
not entirely satisfied with your purchase for any reason, please do not hesitate to contact us to
request a full refund. For further details regarding our refund policy, kindly refer to the information
provided below.
## **REFUND PROCESS**
To request a refund, please contact our customer service team at support@voxe.group using the email
address associated with your account within **fourteen (14) days** of the initial service date. Please
clearly state your reason for requesting a refund and include any relevant details about the service you
received, such as your username or registered email address.
## **REFUNDS**
Upon reviewing your refund request, we will process it accordingly. Please allow up to **fourteen (14)
days** for your refund request to be reviewed and processed. Refunds may take **1-2 billing cycles** to
appear on your statement, depending on your bank or credit card provider's processing times. You will
receive an email notification once your refund has been completed.
## **EXCEPTIONS**
The following item is **non-refundable**:
- Custom number of messages
## **CONTACT US**
If you have any questions, concerns, or complaints regarding our Services, policies, or your
interactions with us, you may contact us using the following details:
**Business Name:** الاصوات العالية للدعاية و الاعلان و التسويق الالكتروني محدودة المسؤولية شركة خاصة
(doing business as "Voxe")
**Address:** Al-Yarmook, Baghdad, Baghdad 10001, Iraq
**General Inquiries:** contact@voxe.group — For business-related inquiries, partnership opportunities,
or formal communications.
**Customer Support:** support@voxe.group — For help with using our services, technical support, billing
issues, or user account questions.
